SaaS Entrepreneurship

This app made over $1M

Starter Story 15 min #87
This app made over $1M

Ania Wysocka experienced a panic attack in university and decided to build a mental health app. Today, Rootd has been downloaded more than 4M times, and has made over $1M!


Summary

  • Anya

    • Background and Origin Story
      • Built Rooted after experiencing a panic attack in her fourth year of university.
      • Had no prior understanding of panic attacks when the first one happened.
      • Was far from home, had no family doctor, and struggled to find useful resources.
      • Searched app stores and online resources but found apps that felt too clinical or hypnosis-based.
      • Decided to build something that spoke more directly to what she needed in the moment.
    • Pivotal Moments and Turning Points
      • Validated the idea by downloading existing apps and reading user reviews.
      • Found repeated user complaints about identifying panic attacks and getting through them in the moment.
      • Built an early prototype and received encouragement from the first few hundred users despite bugs and unfinished parts.
      • Worked on Rooted while holding another job four days per week, leaving little time for weekends or social life.
      • Went full time about two and a half to three years into Rooted after revenue could support her comfortably for more than a year.
  • Products and Offerings

    • Rooted
      • Built Rooted for panic attack and anxiety relief.
      • Centered the first prototype on a panic attack button that walked users through a panic attack.
      • Kept the panic attack button as the core aha moment over the years.
      • Included a simple breathing tool.
      • Included lessons explaining panic attacks, anxiety, physical effects, mental effects, causes, and theories.
      • Added a journal tool for feelings, accomplishments, burdens, and gratitude.
      • Added more than 100 visualizations and sleep sounds.
      • Added simple relaxing games for anxious moments on planes, subways, or similar settings.
  • Metrics and Financials

    • Downloads and Revenue
      • Reached more than 4 million downloads since launching in 2019.
      • Generated more than $1 million in revenue.
      • Reached around 10,000 downloads in the first year.
      • Reached 100,000 downloads around year two.
      • Reached 1 million downloads around year three.
    • Quality Metrics
      • Maintained a 4.8 out of 5 rating.
      • Tracked user reviews as a core success metric.
      • Learned from usage that Rooted could help users feel better from a panic attack in under two minutes.
      • Received reviews from users saying Rooted helped them return to work, school, and confidence in daily life.
  • Strategy and Growth

    • MVP Validation
      • Recommended launching an MVP when the founder is confident other people experience the same problem.
      • Focused the earliest product on the most helpful experience during a panic attack.
      • Sketched the app in notebooks before turning the ideas into wireframes.
      • Taught herself enough Photoshop and Illustrator to create wireframes and communicate the product vision.
      • Worked with a student developer after agency development proved too expensive.
    • Organic Growth
      • Spent hours engaging on social media by leaving helpful comments and linking back to Rooted when relevant.
      • Avoided leading with a direct download pitch and instead answered questions the app could help solve.
      • Used personal storytelling in press outreach after realizing that putting her name to the story resonated more strongly.
      • Cold-pitched journalists who covered mental health through LinkedIn or email.
      • Earned features in outlets including Cosmopolitan, Women’s Health, and Time magazine.
    • App Store Optimization
      • Focused on matching the product page to what users were looking for.
      • Encouraged a loop where users found the app through relevant keywords, had a matching experience, and used those same terms in reviews.
      • Released updates frequently, about once per week, to show active development and improve the app.
    • Partnerships
      • Partnered with wellness organizations.
      • Built B2B relationships.
      • Benefited from therapy groups and psychologist offices recommending and using Rooted.
  • Tech Stack and Infrastructure

    • Design and Development
      • Started with notebook sketches of what would be helpful during a panic attack.
      • Created wireframes in Photoshop and Illustrator.
      • Launched the first MVP with help from a student developer.
      • Prepared content and wireframes before development so the first version could be built in a few months.
  • Lessons and Advice

    • User Focus
      • Recommended listening closely to users because they reveal what to focus on.
      • Continued reading all user reviews even after someone else began handling responses.
      • Believed tracking user reviews and product quality over revenue helped Rooted grow.
    • Founder Advice
      • Encouraged founders to launch MVPs and prove ideas themselves instead of listening too much to naysayers.
      • Recommended taking care of yourself while building.
      • Warned that intense mission-driven work can lead toward burnout.
      • Suggested celebrating small wins instead of always rushing to the next milestone.
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