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Brett
- Built Design Joy as a productized design subscription business that makes $1.3 million a year.
- Runs the business alone with no employees, contractors, meetings, or client calls.
- Started the company while working a full-time job and kept that job for 3 and a half years.
- Quit only after Design Joy was making $80,000 a month, then saw revenue double the next month.
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Design Joy
- Sells design as a subscription, with packages clients can subscribe to for about $5,000 a month.
- Gives each client a Trello board where they can add design requests immediately after subscribing.
- Handles requests one by one, usually completing a request in 30 minutes to an hour every couple days.
- Runs fully asynchronously so Brett can spend his day on design work instead of calls or chat.
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Productized Service Model
- Replaces hourly billing, proposals, and individual project quotes with fixed packages.
- Includes unlimited requests, so clients pay the same price regardless of how much they use the service.
- Creates variable effective hourly rates depending on client usage.
- Some clients effectively pay $5,000 an hour when they submit one request.
- Other clients effectively pay about $300 an hour when they submit several requests.
- Works best when the founder packages the specific services they are fastest and strongest at delivering.
- Brett focuses on branding, product design, and landing page design instead of design work where he is slower.
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Launch And Growth
- Took inspiration from another agency that offered a similar model for graphic design.
- Adapted the idea to web design, landing pages, and product design with a higher-quality positioning.
- Built the first version in a day as a one-page Webflow site with a Trello board structure.
- Launched on Product Hunt and got early attention and clients from that launch.
- Later joined communities, built in public, and made Twitter his primary lead source.
- Spent no money on marketing.
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Costs And Tools
- Runs Design Joy for exactly $176 a month.
- Uses Figma for design, Webflow for hosting, Adobe, Shutterstock, Trello, and Airtable.
- Keeps costs low by using free versions of several tools.
- Pays $100 a month for Shutterstock, his most expensive tool.
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Side Projects And Testing
- Tests ideas by doing the bare minimum possible before investing heavily.
- Launched Design Joy with a simple one-page site and rough visuals.
- Created a course by recording audio files in his car and uploading them.
- Prefers releasing a minimal version quickly to see whether people respond before spending weeks or months building.
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Design Skill Development
- Taught himself design without going to school for it.
- Improved by working inside design tools every day and mimicking good design.
- Studies strong design examples, inspiration sites, and other designers to stay current.
- Practiced through fake projects such as rebrands and redesigns.
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Life And Work
- Starts his day around 7:30 a.m. and watches his kids until about 10:30.
- Begins work around 11:30 or noon and works until about 4 or 5 p.m.
- Spends the rest of the day with his family.
- Keeps few routines beyond watching the kids, working during his set window, and playing video games with friends and family on Friday nights.
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Lessons And Advice
- Advises people to niche down around the work they do quickly and well.
- Encourages founders to bundle their strongest skills into a clear package with pricing that is attractive but worth their time.
- Says he would tell his younger self to believe in himself sooner.
- Felt insecure about whether Design Joy would last, which delayed his full-time leap and added stress.
SaaS •Entrepreneurship
I Make $1.3M/Year With One Skill
Starter Story • • 10 min • #7
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